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Solutions · Insurance

Insurance

Policyholder data sits across policy admin, claims and a wide partner network. IRDAI wants every privileged touch controlled - and provable.

The pressure

What this sector is up against

IRDAI's Information and Cyber Security Guidelines require insurers to control and monitor privileged access, enforce multi-factor authentication, run periodic access reviews, retain logs and report incidents to a board-level governance structure. Insurers hold vast policyholder PII and financial data across policy administration, underwriting, claims and CRM systems - much of it maintained by large in-house IT teams, TPAs and software vendors whose access is rarely supervised end to end.

Frameworks that apply

IRDAI Information & Cyber Security Guidelines DPDP Act 2023 ISO 27001 PCI DSS CERT-In

How Tanflow helps

Controls mapped to this sector's reality

Privileged access to policy & claims systems

Zero-agent gateway in front of policy administration, claims and underwriting databases; every privileged session recorded and every command policed.

MFA across staff, agents and partners

Strong authentication for employee, agent-portal and privileged logins, including remote TPA and vendor access.

TPA and vendor supervision

Third-party administrators and software vendors work through time-boxed, recorded sessions scoped to only the systems in their contract.

Access certification for policyholder data

Scheduled reviews of who can reach policyholder PII, routed to owners with certify-or-revoke decisions on record.

IRDAI and DPDP-ready evidence

Session replays, command logs and access-review reports retained and exportable for regulatory inspection.

In practice

A TPA analyst and the claims database

A third-party administrator needs to reconcile a batch of claims against the policy database. With Tanflow: the insurer grants a time-boxed JIT window approved by the claims-operations head; the analyst connects through the browser gateway with credentials they never see; bulk exports of policyholder data are blocked and every query is recorded; access expires when the batch is done. When IRDAI or a DPDP review asks who touched policyholder data, the answer is a report, not an investigation.

Business outcomes

What it means for the business

Security, compliance and efficiency in the same motion - the results leadership and auditors both care about.

  • IRDAI access-control and MFA expectations met with inspectable evidence
  • Policyholder PII access vaulted, justified and reviewable on demand
  • TPA and vendor access onboarded fast and offboarded cleanly
  • Access-certification campaigns finish in days with full coverage
  • Board-level cyber governance backed by real, exportable data

Live in 2-4 weeks

Deployed on your infrastructure - on-premises, private cloud or hybrid - and backed by a local OEM team you can reach directly.

Get a Demo →

Talk to us about Insurance

We'll walk through your environment, your regulator's expectations and a deployment plan measured in weeks.