Solutions · Telecom & Service Providers
Telecom & Service Providers
A round-the-clock estate touched by employees, managed-services partners and equipment vendors - every one of them needs to be named, scoped and recorded.
The pressure
What this sector is up against
Telecom operators and ISPs run sprawling OSS/BSS, NOC and network-management estates accessed around the clock by employees, managed-services partners and OEM engineers. Subscriber data brings DPDP Act 2023 duties, DoT security expectations and CERT-In directions raise the bar for privileged access control and log retention, and the sheer scale of the vendor and partner workforce makes shared credentials and standing VPN access a standing risk.
Frameworks that apply
How Tanflow helps
Controls mapped to this sector's reality
Zero-agent gateway in front of provisioning, billing, mediation and element-management systems; every session recorded and policed.
Named-identity sessions with recording end the "which engineer, which shift" question across a round-the-clock operation.
Partners and equipment vendors work through time-boxed, scoped, recorded sessions instead of standing credentials.
Access to CRM and subscriber databases is vaulted, justified and recorded - evidence-ready for DPDP obligations.
Synchronised logs, retention and command-level evidence, exportable for regulatory and licence-condition inspections.
In practice
A NOC partner engineer at 2 a.m.
A managed-services engineer must reconfigure a network element during a maintenance window. With Tanflow: the operator grants a scoped JIT session approved by the NOC lead; the engineer connects through the browser gateway with vaulted credentials; disruptive commands on the element are blocked and every action is recorded; access ends with the window. When DoT or a CERT-In review asks who changed what, and when, the operator has a named, replayable answer.
Business outcomes
What it means for the business
Security, compliance and efficiency in the same motion - the results leadership and auditors both care about.
- 24x7 NOC and vendor activity attributable to a named person
- Subscriber-data access controlled and provable under the DPDP Act
- Managed-services partners supervised without standing credentials
- DoT and CERT-In audit evidence retained and exportable
- One access path across a vast, multi-partner operational estate
Live in 2-4 weeks
Deployed on your infrastructure - on-premises, private cloud or hybrid - and backed by a local OEM team you can reach directly.
Get a Demo →Talk to us about Telecom & Service Providers
We'll walk through your environment, your regulator's expectations and a deployment plan measured in weeks.