Solutions · Power & Energy Utilities
Power & Energy Utilities
The systems that bill millions of consumers and run the business of power deserve the same rigour as the grid itself.
The pressure
What this sector is up against
Utilities operate some of the largest enterprise IT estates in the country: billing and customer information systems holding data on millions of consumers, ERP and asset-management platforms, and data centres maintained by a rotating cast of system integrators and vendors. Regulatory attention on the sector is intensifying through CERT-In and CEA cyber security guidelines, while shared administrator accounts and unsupervised vendor access remain the norm in many utilities.
Frameworks that apply
How Tanflow helps
Controls mapped to this sector's reality
SSO and MFA for employees and contractors across billing, ERP, GIS and corporate applications - with lifecycle automation as staff and vendors rotate.
System-integrator engineers work through time-boxed, watermarked, recorded sessions scoped to exactly the systems in their contract - and nothing else.
Privileged access to billing and customer information systems is vaulted, justified and recorded - evidence-ready for DPDP Act obligations.
BLOCK + TERMINATE policies stop dangerous operations on production databases and servers before they execute.
Session replays and command logs aligned to CERT-In directions and CEA cyber security guidelines, retained and exportable for inspections.
In practice
The billing system and the vendor patch window
A billing-platform vendor needs production database access for a quarterly patch. With Tanflow: the utility grants a four-hour JIT window approved by the IT head; the vendor connects through the browser gateway with credentials they never see; bulk exports of consumer data are blocked and every query is recorded; access expires automatically when the window closes. When the CERT-In audit asks who touched consumer data that quarter, the answer is a report, not an investigation.
Business outcomes
What it means for the business
Security, compliance and efficiency in the same motion - the results leadership and auditors both care about.
- Consumer-data access provable to CERT-In and CEA without an investigation
- Vendor and SI access scoped, recorded and expiring on schedule
- Destructive mistakes on billing and business systems blocked before impact
- One identity across billing, ERP and GIS as staff and vendors rotate
- Audit evidence assembled continuously, not reconstructed at inspection time
Live in 2-4 weeks
Deployed on your infrastructure - on-premises, private cloud or hybrid - and backed by a local OEM team you can reach directly.
Get a Demo →Talk to us about Power & Energy Utilities
We'll walk through your environment, your regulator's expectations and a deployment plan measured in weeks.